#Scanner does not recognize computer how to#
( Click here to see how to open Scanner Properties.)Ĭlick Network Setting tab and select Specify your machine by address.Įnter the IP Address you confirmed in the Step 5 and click OK. NOTE: The steps may differ depending on the operating system being used. Step 6: Set the IP Address on the Scanner Driver > Click here to see how to print the Network Configuration List. Obtain the machine's IP address by printing a Network Configuration List. Step 5: Check the IP Address of your Brother machine The installation instructions are available on the download page. Go to Downloads section of this website and download Full Driver & Software Package. If the scanner icon of your Brother machine does not exist there, you need to install the scanner driver. Double - click on your particular 'Neat Scanner' in the 'Show compatible software' box. Select 'Let me pick from a list of device drivers on my computer'. Select 'Browse' my computer for driver software. > Click here to see how to open the "Scanners and Cameras". Look for your scanner model, RIGHT-click on it, and go to Update Driver Software. Open scanner list and check the scanner icon of your Brother machine exists there.
If you can not print the test page, refer to "I cannot print from my computer via network. ( Click here to see the details of how to open Printer Properties.) Step 3: Check your Brother machine is available to print In a network shared environment, the scanning feature works from a server PC, but does not work from client PCs. To use the network scanning feature, you need to configure your Brother machine in the peer-to-peer network environment. If the LCD screen shows an error, troubleshoot to clear the issue indicated. An example would be "Paper Jam" or "Ink/Toner Empty". Check the LCD screen for any error messages.
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